Política de reembolso

If you have a problem with your order or would like to request a return, contact Y Si Si Wellness at azahel@live.com with your order number and a brief description of the issue. If an item arrived damaged or incorrect, please include photos. Please do not send an item to our business address or to an address shown on its package. We will review your request and, if the item is eligible for return, provide the appropriate instructions and return destination. Return eligibility, instructions, and any applicable return shipping or restocking fees may vary by item. We will tell you the applicable terms before you send anything back. A refund, when approved, will be issued to the original payment method. The time it takes to appear in your account depends on your payment provider. If your order is missing or has not arrived as expected, contact us at azahel@live.com so we can investigate with the supplier.